Layal Ismail

My main focuses are

• Interpersonal skills: communication, active listening, empathy.
• Expertise: understanding migration and integration issues, cultural, legal and social aspects.
• Adaptability to the needs of migrant and refugee customers and associations.
• Experience in the field and network with public and private organisations.
• Personal commitment: a passion for helping people integrate and flourish in a new environment.
• Personal background: migrant who arrived in Switzerland in 2011.

How I can support

• I can provide support in the field of integration and migration, especially encouraging people to integrate socially in order to build a solid foundation for professional integration.
• To provide information about the possibility of starting at any time, to encourage people and to show that it is possible to continue training/education despite any financial difficulties that may exist.
• My information is based on my experience in the field and my professional background.

• Positive impact: helping people adapt to a new country or culture, every success adds value.
• Working with people from different backgrounds enriches my perspective and gives me new ideas.
• Guiding someone's integration contributes to their well-being and success.
• This role forces me to keep abreast of migration issues, stimulating my learning and development.
• I'm positive, and I like to pass on that positivity to show that the first step is difficult but achievable.